By accessing or using the services of ECO Tech Installers, you agree to the terms outlined below. These terms govern the relationship between ECO Tech Installers (trading name of Ultimate Engineers Limited) and the customer.
We help customers apply for energy efficiency grants.
Final approval for funding is determined by external grant bodies (e.g., ECO4, BUS).
Eligibility is based on income, benefit status, EPC rating, and property type.
All quotations are valid for 30 days unless otherwise stated.
Some grants cover 100% of costs; others may require a customer contribution.
Payment terms will be clearly communicated before work begins.
Installation dates are dependent on funding approval and availability.
We aim to complete works within the agreed schedule.
Delays due to weather, funding agencies, or third parties will be communicated.
Workmanship and product warranties are provided with all installations.
Warranty durations vary by system (e.g., solar, heating, insulation).
Any faults must be reported promptly to qualify for free repair or replacement.
Customers must provide accurate information during the eligibility process.
Any changes in property or benefit status should be reported immediately.
Access to the property must be granted for survey and installation appointments.
Complaints can be submitted via our Complaint Form.
We respond to all complaints within 2 working days.
Most issues are resolved within 10 working days.
Customer data is processed in accordance with GDPR.
We only use your information for eligibility checks, grant applications, and installation delivery.
ECO Tech Installers reserves the right to modify these terms at any time.
Updates will be posted on our website and take effect upon publication.
ECO Tech Installers can help you cut energy bills, reduce your carbon footprint, and make your home more efficient — all with the support of government-backed funding. Take the first step today.
